Browse our Customer Testimonials

service is fantastic

Thank you for the replacement shade your service is fantastic!

extremely impressed

Thank you Castlegate Lights for your very prompt action to our concern regarding the mismatching shades that arrived with our order, especially as the period between our receiving and unpacking them to check the contents had been delayed by circumstances beyond our control.   We have been extremely impressed by your response.  The replacements arrived yesterday and are now in situ, and looking very good.  The light they give is certainly a big improvement to that given by the setup we inherited from the previous owner so we are more than happy on all counts.   We would certainly come back to Castlegate in the future and would have no hesitation in recommending you to friends.   Again our thanks.   Sincerely,   Val and John

thank you very much

Hi ColinJust to say thank you very much for getting the lights sent so quickly, I will definitely recommend you to my friends!Kind regardsKate

big thank you

Hi just wanted to say a big thank you for my lights. Really please with them and the service received. Would certainly recommend.Thanks again. Kind Regards

Very impressed

Colin,Very Impressed with fast dispatch, even more impressed with packaging! Have fitted both lights on the wall in my passage and it looks the business!Extremely pleased with my purchase. Cheers!Regards,Rezwan

much appreciated

Hi Colin,   I have received the 5no Boda lights, thanks ever so much for all your help and getting these dispatched so quickly, its much appreciated.   Emma

thanks

Just a note of thanks for the way you dealt with the problem with this order. I'm sorry you were put to so much trouble, not of your making, because of the glitch with Eglo. The rogue lights were picked up on schedule and I'm sure the replacements will look fantastic.  Lesley

so helpful

Hi again Colin!  Thanks for getting back so quickly.   Yes, we're good thanks.  How're things with you?  We're halfway thru the week now so that's always a good thing!   Thanks for your message - and, yes, your sums seem to add up the same as ours.  Don't worry about a refund or anything.  You've been so helpful and we don't know many traders who would have taken goods back after such a long time!  Especially when things are so tough at the moment.  Hope the market generally improves soon.   Many thanks, once again, for all that you've done on our behalf.   Kind regards   Lynn

Impressed with service

Colin,   Many thanks. Impressed with the service and will definitely use you again.   Many thanks   Mike

GREAT SERVICE

GREAT SERVICE.HAVE RECIEVED MY ORDER .LESS THAN 24HRS SINCE I PLACEDTHE ORDER.WONT HESITATE TO USE COMPANY AGAIN OR RECCOMMEND TO FAMILY AND FRIENDS.PS. LIGHTS LOOK GREAT AND CANT WAIT TO GET THEM FIXED UP.MANY THANKS.  DOROTHY