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Browse our Customer Testimonials


responsive and very efficient service

Hi Colin,Many thanks for your responsive and very efficient service. The new light has been installed today and looks great.Thanks also for returning the box that I used to pack the faulty unit.RegardsDave

brilliant service

Hi Colin,   Just to say, that was a brilliant service. The order was here, in the sticks in the middle of nowhere in southern France, in less than 48 hours. Ordered Monday afternoon, here by Wednesday lunchtime. The guy who delivered did make a big hole in the package (he admitted doing it), but you’d wrapped it so well, there wasn’t a scratch on the box. If you want this as a website testimonial, so be it. I’m impressed. Thank you,   Tony

absolutely delighted

Hi Colin.  Just to let you know the replacement crystals arrived on Friday with spares so I am absolutely delighted.  Thank you so much for organising for me.  I really am so impressed by your service.All the very best and many thanks again Trudi
K A Clare

first class

Castlegate Lights   The ordered brass hanging lamp arrived promptly ,safely and undamaged, which was not a surprise as the packaging was superb.   The lamp was of good quality, up to expectations and the service and the progress information received from Castlegate  was first class and appreciated. Thank you for your services.   K.A. Clare

friendly service

Hi Colin - just to let you know the light has arrived safe and sound!  Thanks so much for keeping me updated and for your friendly service.  Much appreciated!Will definitely keep be touch for my next light!!All the best Trudi
S Blake

excellent service

Hi Sorry for the delay in contacting you. Just wanted to say thank you for the excellent service.  For the updates, speedy delivery and beautiful lights.  I will definitely recommend your company. Thanks S.Blake

prompt, efficient and friendly service

Hi,Hope all is well.I received the goods today.Just wanted to say thank you for your prompt, efficient and friendly service.Many thanksDiv

I'll save your details for our next purchase

Hi   Just wanted to say how delighted we are with the shades.  We ordered these locally and due to not receiving searched the internet for them, which was no mean feat when we didn't know the manufacturer or style.   I'll save your details for our next purchase.   Regards   Tracy


Hi Colin,   Items arrived safely this morning.  Thanks.    If only the public sector could be as efficient we would be well away!    Regards and thanks again,   Martin
Debbie & Dave

Just a short note to thank you for the excellent service received last year and earlier this year. Our lighting requirements are now complete. We will have no hesitation in recommending Castlegate Lights to family and friends.